Important Delivery Information

  • Parcels up to 30kg: €10
  • FREE delivery for orders over €100 and under 30kg in weight
  • For shipping costs on bulkier/heavier items please contact us
  • We ship the majority of our orders via DPD/GLS
  • We aim to ship processed orders within 7 working days. In the current economic climate, please allow a minimum of 2 working days for delivery from the dispatch date (please note this is not the date of placing your order)
  • The stock on our site is not a live stock list, we order and restock our listed items as soon as possible. Please keep in mind that over time items do go out of stock and production by suppliers/manufacturers. When this occurs, we will notify you by email of an alternative product, refund, or an estimated time of delivery.
  • If you need an item urgently, please contact us and we will assist/advise you as best as possible

Returns Policy

This returns policy is implemented at the sole discretion of Motorcycle Parts Ireland:

You must include the completed returns note (get it here) with all returned goods.

All returned goods must be in the same condition as sent and in original packaging provided.

All returned goods must be sent back within 14 days of receipt, any returns received after this time may be rejected and be subject to 15% handling charge.

Responsibility for non-receipt of returned items rests with the sender.

All electrical/electronic products must be fitted by a professional motorcycle mechanic, to avoid any damage to new electrical/electronic products the motorbike electrical system must be fully checked for damage or faults that in turn will damage the new electrical/electronic product, Regarding the warranty for parts (Regulator, Rectifier, etc…), These items must be returned to us unmarked for inspection prior to the product being sent to the Manufacturer to carry out further tests on the product. if the product is found to be faulty by the manufacturer may offer a repair/replacement/refund, if the manufacturer finds the product to be damaged by a third party no replacement/refund will be offered. The timescale for the Manufacturer test procedure is out of our hands. The customer will be informed of the progress of same. If the product was fitted/installed by a professional you need to provide a copy of the diagnosis done by a professional and a copy of your bill. Without such documents, we keep the right to not accept the returned product.

Special order items are non-refundable & non-returnable unless they are Damaged on Arrival (DOA).

Any DOA goods or consignment shortages must be reported by telephone immediately (no later than 24 hours of receipt of delivery) and full details of the consignment supplied at the time of reporting. Failure to report within this time limit may mean that the goods are not treated as DOA.

DOA goods must be returned within 7 working days of delivery.

A 15% restocking fee will be charged on all returned goods that were supplied correctly but are no longer required (not DOA goods).

Any goods incorrectly addressed by Motorcycle Parts Ireland will be re-sent with no carriage cost payable by the customer involved once the error has been accepted by us.

Returns are not available on goods sold under special terms, e.g. end of line, discounted, promotion or special order items.

Refunds will be processed as soon as items are received by Motorcycle Parts Ireland and deemed refundable based on the above polices

This policy does not affect the statutory rights afforded to consumers.